Business & Hr Training: Service Skills Required - Business & Hr Training: Service Skills Required - DVD
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It takes a very special individual to excel at customer service. The skilled individual is adaptable, articulate, attentive, caring, compassionate, confident, curious, flexible, friendly, goal-oriented, helpful, kind, motivated, patient, persuasive, a problem-solver, and tenacious. Now for those who may not possess every quality, they can be learned and serve you well throughout your career. We will learn the qualities of a great customer service representative, the importance of high emotional intelligence and the training needed for a customer service agent.
Business & Hr Training: Service Skills Required - Business & Hr Training: Service Skills Required - DVD
$40.01
Sale price
$40.01
Regular price
$50.02
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